Q: Will I get progress photos of the work you do?
A: Absolutely! At Dear Dahlia we try to make the customer as involved as possible. To ensure this we send a progress photo for every significant amount of progress we make.
Q: Can you make me this prop/hat/accessory/bag
A: Dear Dahlia doesn't make props, but in VERY special occasions we will consider a bag/hat/or accessory. Please note that when we say special we MEAN special as it's cited in our terms of service, we don't do any of these things.
Q: I live in a different country, do you ship internationally?
A: Of course! Dear Dahlia has no problem providing for our numerous abroad clients. We will absolutely ship anywhere in the world as long as you have an address to ship to!
Q: Do you/Can you make me clothes even if I'm plus sized?
A: Dear Dahlia has no issue making clothing for our fuller figured Dahls or Dahlias! We believe that everyone regardless of size has the right to look fabulous and we want to help get you there anyway we can~
Q: Do you do payment plans?
A: Absolutely! Dear Dahlia understands that money doesn't grow on trees, and for this reason we are more than willing to create payments plans for any kind of budget. Once the balance is paid off the costume will be shipped and the customer notified.
Q: How do I send Payment?
A: For safety, convenience, and to keep a record of things, Dear Dahlia prefers to use paypal as a way to pay for costumes. If you cannot use paypal for any reason, Dear Dahlia is willing to make another arrangement for you.